FSC China is looking for an engaged Market Development Officer to reinforce its market development work.

About FSC

As the world’s most trusted sustainable forest management solution, FSC works to take care of our forests and those who rely on them: by protecting plant and animal species, Indigenous Peoples’ rights, forest workers’ safety, and much more. We achieve this through FSC certification, ensuring forests around the world are responsibly managed. For more information on FSC, visit our website at www.fsc.org, or cn.fsc.org.

Products carrying the FSC label are independently certified to assure consumers that they come from forests that are managed to meet the social, economic and ecological needs of present and future generations.

FSC certification started in China in 1998 and since 2006 has grown rapidly with over 28,000 Chain of Custody certificates and 4.2 million Ha of certified forest. More information is available at cn.fsc.org  

The Scope

The FSC China Market Development Officer is to support the implementation of market development work in China by strengthening FSC exposures amongst industry stakeholders , increasing their understanding and knowledge about FSC certifications, and providing effective and efficient support to FSC certificate holders, prospective clients and other stakeholders.

The position serves as an important interface between FSC China and external stakeholders, helping to identify market needs, respond to inquiries, facilitate appropriate follow-up, and feed customer and market insights back into relevant FSC teams.

Main Roles and Responsibilities：

• To organize and implement selected industry expositions and tours independently and effectively, including but not limited to business negotiation and procurement process, project planning, implementation and review.
• To identify various opportunities to promote FSC presence in China, including livestreaming, industry speeches, online webinars, media channels etc.
• To research and develop more stakeholders for engagements, e.g. industry associations, companies, related media.  
• To collect and analyze market intelligence under the guidance of the FSC China Head of Market Development and Value Chain Development Manager.
• Provide timely and professional first-line support to FSC certificate holders, prospective clients and other stakeholders on general FSC-related inquiries, and coordinate with relevant internal teams when further clarification or support is required.
• Collect and consolidate customer feedback, recurring questions, service needs and market concerns, and communicate relevant insights to the appropriate FSC teams to support continuous improvement of client support and services.
• Identify opportunities of improvement and potential solutions in FSC China processes and communications in terms of client support.
• Vendor management and contract coordination in relation to market development work and client support.
• Additional Tasks as agreed with FSC China

Reporting line

The FSC China Market Development Officer reports to the FSC China Head of Market Development.

Qualifications, Experiences, and Skills

• Education and Training: University degree in a relevant field (e.g. Business Administration, Communication, Marketing and Sales)
• Work experience, Style and Skills:

o At least 2 years relevant experience in market development;

o At least 2 years’ experience in organizing offline events.

o Experience in customer-facing roles, stakeholder engagement or client relationship management is preferred.

o Excellent project management skills, including planning, implementing, and reporting;  

o Excellent coordination and negotiation skills;

o Multitasking skills with the ability to meet deadlines;

o Ability to work independently and as a member of a multi-cultural, inter-disciplinary, multi-lingual, global team;

o Strong follow-up skills and client oriented, with the ability to coordinate effectively with internal teams to ensure customer requests and issues are appropriately addressed.

o Ability and eagerness to learn in an ever-changing business context;  

o Experience with any forestry product related industry a plus.

• Communication Skills:

o Ability to communicate effectively with all stakeholders both orally and in writing.

o Excellent ability to speak and write in both Mandarin and English.

• Excellent skills in Microsoft Office packages, experience with data analysis software or CRM a plus.

Terms and Conditions

Location: Beijing, China

Working Hours: 40 hours/week

Contract start date: As soon as possible

Contract duration: 2 years with extension possible

Travel: the position requires frequent domestic travels and occasional regional travels.

Rate: commensurate with experiences

Means of Application

1.   Application Deadline: Midday, Nov 2 2026

2.  Please send your CV and a letter of interest to hr@cn.fsc.org, with “Application: FSC China Market Development Officer” in the subject line.

3.   Please indicate your salary expectation in your application.

Due to resource constraints, only candidates shortlisted for an interview will be further contacted and will receive notice of the final outcome of the selection process.

Please be informed, that by applying for this position you automatically accept that we collect and process your personal data for recruitment assessment purpose as per the Privacy Notice.

We are looking forward to your application!